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Privacy Policy

This privacy policy sets out how PINPENCIL LLP uses and protects any information that you give PINPENCIL LLP when you visit soorme.com website and/or agree to purchase from them.

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We value the trust you place in soorme.com. Please read this Privacy Policy, which tells you what information we collect from users of the soorme.com, how we use that information, and with whom we may share it. Unless defined in this Privacy Policy Conduct, terms capitalized but not defined herein are defined in the Terms & Conditions. In this Privacy Policy PINPENCIL LLP is referred to as "we ", "us " or " our " and you the end user are referred to as "you", "your" or "user".

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PINPENCIL LLP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

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PINPENCIL LLP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

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We may collect information that personally identifies you when you register, when you participate in reviews and other features or when you otherwise communicate with us.

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Types of Personal Information Collected

We may collect the following types of information:

  • Your email along with your password;

  • Your name;

  • Your address;

  • Your telephone number;

  • Your e-mail address or other contact information;

  • Information regarding your transactions on the Website, (including sales or purchase history);

  • Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password;

  • Internet protocol address;

  • Any other Information that you provide during your registration process, if any, on the Website; or

  • [Identification code of your communication device which you use to access the Website or otherwise deal with Company],

  • Other information relevant to customer surveys and/or offers

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Such Personal Information may be collected in various ways including during the course of you availing certain services offered on the Website. Such instances include but are not limited to making an online purchase, participating in any online survey or contest, communicating with Company's customer service by phone, email or otherwise or posting user reviews on the items available on the Website.

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We may receive Personal information about you from third parties, such as social media services, commercially available sources and business partners. If you access Website through a social media service or connect a service on Website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media service.

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How Non-Personal Information Is Collected and Updated

This Non-Personal Information may include:

  • Your geographic location;

  • details of your telecom service provider or internet service provider;

  • the type of browser (internet explorer, firefox, opera, google chrome etc.);

  • the operating system of your system, device and the Website you last visited before visiting the Website;

  • The duration of your stay on the Website is also stored in the session along with the date and time of your access, Non-Personal Information is collected through various ways such through the use of cookies.

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What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

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We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

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How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at team@pinpencil.com.

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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

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If you believe that any information we are holding on you is incorrect or incomplete, please contact us at +917814151375 or team@pinpencil.com as soon as possible. We will promptly correct any information found to be incorrect.

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